All defined terms used below shall have the meanings set forth in our Terms and Conditions. See www.akissingtree.com/termsandconditions

Order Cancellations

One time orders that you submit online are processed immediately and may not be cancelled. Subscription orders that you submit online may be cancelled at any time.

Returns

Once an item of merchandise is delivered to you, it is not eligible for return.

Refunds and Exchanges

If there is an issue that occurred during delivery, damaging the merchandise, please contact us at contact@akissingtree.com . After We have received your valid email we will notify you of the acceptance or rejection of your claim.

If accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.

General

If you do not comply with any of the above conditions, We reserve the right to refuse the refund or exchange, or to impose different or additional conditions.