FREQUENTLY ASKED QUESTIONS

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What are the delivery charges for orders from the Online Shop?

Standard shipping is 45hkd. Orders over 600hkd are eligible for free shipping

Which payment methods are accepted in the Online Shop?

Paypal, Visa, MasterCard, Amex, Alipay, Apple Pay

How long will the delivery take?

Same or next day delivery. Expect 1-2 working days

How secure is shopping in the Online Shop? Is my data protected?

Your payment information is not stored nor visible on our website and completed using WooCommerce (Credit Card) or your preferred platform such as PayPal. Our website is McAfee Secured.

What exactly happens after ordering?

You will receive a confirmation email and we will get to work to complete your order!

Do I receive an invoice for my order?

Yes, you will receive an email invoice for your order.

Where can I drop of my glass jars after use?

Please read the detailed instructions on our sustainability page: https://akissingtree.com/sustainability/

At which offline stores can I find your products?

https://akissingtree.com/stores/

Do you have an awesome collaborating idea?
Does your business require bulk pricing?
Do you have any product feedback to share with us?
Please get in touch!

Address

a kissing tree limited

21st Floor, CMA Building

64 Connaught Road

Central, Hong Kong

Contact

contact@akissingtree.com

Whatsapp/Telephone
+852 9014 4211